First call the Crisis Helpline: 856-428-HELP
24 Hours a Day/7 Days a Week
We understand that a psychiatric emergency can be a frightening experience for you and your family. A psychiatric emergency can include feelings of hopelessness, self-harm, harm to others, psychosis, depression, anxiety and other symptoms.
If you or a loved one is experiencing a mental health crisis, call 856-428-HELP before visiting the Camden County Crisis Screening Center to ensure you access the most appropriate treatment available. If at any time you feel that you are at imminent risk of harm, please call 911 immediately.
When you call, a specialist will assess your needs and do one of the following: Schedule an appointment for an evaluation Refer you to a different service Send a Crisis Team Member to assist you Direct you to come to the Crisis Screening Center:
Jefferson Cherry Hill Hospital
Chapel Avenue & Cooper Landing Road
Cherry Hill, NJ 08002
What to Expect
If you are directed to a Crisis Screening Center, please take the following 4 steps to help us make your visit run as smoothly as possible.
Since you may be in the care of the hospital and Oaks Integrated Care for an extended period of time, prior to your arrival we recommend that you or a family member make arrangements for children, pets, others in your care, household and work responsibilities. Please bring any of the following with you to the Screening Center: Medical records, recent hospital discharge records, medication you are taking (a list or bottles if available), insurance information, psychiatric advance directive (if previously completed), doctor’s contact information, information on mental health services or programs you are or have been involved with, name and contact information for one or more family member or friend who can provide information or support for you.
Proceed to the ER and register with the hospital staff. Remember to call 856-428-HELP before going to the ER.
You will receive a medical evaluation and a team member will escort you to the Crisis Screening Center for a mental health assessment and care.
Our professional team of mental health screeners, crisis intervention specialists, Registered Nurses and Psychiatrists will complete a multi-phase mental health assessment. You may have to wait up to several hours for the medical evaluation and mental health assessment. We appreciate your patience.
Possible Assessment Outcomes
- Discharge with a connection to a community provider
- Hospitalization for further stabilization:
Voluntary– Submit to hospitalization by personal choice.
Involuntary– As outlined under New Jersey law, you may be hospitalized without your consent if you or your loved one is found to be mentally ill and a danger to oneself, others or property.
Access to a hospital bed depends on availability. You may not be permitted to leave the Screening Center during the process which may take hours or sometimes days to complete. Once the hospital bed is secure, law requires you to be transported to that facility by ambulance.