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Real People Real Stories

Behind each adult, child and family we serve lies a real story- stories that bring to life the true meaning hope, change and possibilities.

Alan’s Story

AlanWhen Alan first came to the RITE Center, he was looking for a place to belong. His recent housing situation went from bad to worse. He was unable to make his rent and was living in a shelter awaiting a placement from Oaks Integrated Care Haven program.

Alan was alone, unsure of his future and needed help. He began attending the RITE Center on a regular basis. At first, Alan was reserved. Slowly, Alan began to emerge from his shell, reaching out to staff more and in turn providing support for other consumers at the RITE Center.

After living in the shelter for several months, Haven was able to place Alan in his own condo. It was after the move that RITE Center staff saw a shift in Alan’s attitude. Alan started to become the natural leader that he has always been. Many members now look to him as an example of perseverance and seek him out to get guidance from him. He now helps facilitate groups, coordinate outings and does weekly outreach to engage potential new members. The RITE Center provided support to him and he shared he just wants to give to others what was given to him.

Nancy and Connor’s Story

ConnorConner lives with his parents, Dennis and Nancy and his 8 year-old sister Kate. Early on, Conner’s development was just like any other child’s. He was meeting all his developmental milestones, walking, laughing, smiling, and speaking his first words. Then suddenly, around 18 months, there was a change. After countless visits to various doctors, Conner was diagnosed with Autism.

Seven years later, at age 11, Connor is hyperactive and physically aggressive. He displays self-abusive injuries and frequently throws tantrums. Conner requires assistance with daily living skills and is not toilet trained. Also, he is non-verbal and requires constant supervision.

Nancy learned about the Oaks Integrated Care Bridging Family Support program and reached out to us. The team collaborates with Conner’s school and therapists to teach the family alternative ways of working with him. Every day the support person goes to their home to get Conner off the school bus and the lessons begin. After only 4 weeks, Conner has reached so many personal achievements, including a decrease in self-abusive injuries and an increase in bathroom use. The family is learning a great deal from his support specialist like how to model communication, block aggressive behaviors and ignore other behaviors to show Conner what is expected of him. The family is aware that it takes little steps, but they are walking toward future independence.

Henry’s Story

HneryHenry began his journey at Oaks Integrated Care in the MICA program. During his time in MICA, he met a fellow consumer, Donna, and fell in love. Their relationship grew and they learned they were expecting a baby.

After graduating from the MICA program, Henry transitioned to our Adult Outpatient Program (AOP). Henry remained strong in his sobriety, supported Donna through her pregnancy and celebrated the birth of their daughter. Donna, however, continued to struggle with her depression making Henry the sole caretaker for their daughter, Henna.

Henna, now four years old, has a loving father who never complains about being a single father. Henry takes his parenting responsibilities seriously and knows that he must take care of himself to give Henna the best care possible. Therefore, Henry continues his work with AOP. He visits the psychiatrist every two to three months for medication monitoring, attends individual counseling sessions and utilizes case management. He expresses his gratitude to the AOP staff every time he visits stating that “AOP gave him the coping skills needed to raise Henna.”

Jeff’s Story

JeffA little less than a year ago, Jeff came to live at the Oaks Integrated Care Fish Pond Group Home. Fish Pond provides a structured, safe environment for youth diagnosed with an Autism Spectrum Disorder. Upon his arrival, Jeff had very few words in his vocabulary. In addition to being on the Autism Spectrum, Jeff was diagnosed with Pica, an eating disorder that causes the person affected to crave and ingest nonfood items, such as dirt, paint and soap. Jeff was also afraid of other males and leaving the group home for any reason.

With the help of Oaks Integrated Care staff, Jeff began to adjust his behaviors. The staff created and adhered to a daily schedule, found and placed Jeff at the right school and employed plenty of positive reinforcement. Today, Jeff thrives in his new environment. Not only is he happy and active, he seeks attention in positive ways from others, like giving hugs, touching your arm, and expressing his needs. Jeff also conquered his fear of other males and going on outings.

Through it all, Jeff has become more independent. He cleans his own room and even helps staff with the laundry.

In less than 1 year, Jeff has made tremendous progress and his future looks bright.

Juan’s Story

JuanWhen Juan came to the Oaks Integrated Care Hattie Tally Program, he was very quiet during groups, was unfocused, had limited responses when spoken to and required prompting to participate during groups. He would answer in short, concrete answers with a flat affect and appeared disengaged to his surroundings. Juan did not like being around others, including his own family, and would either separate himself from the group whenever he could.

Eventually, after Oaks Integrated Care staff showed Juan that Hattie Tally is a safe place to share emotions, thoughts and opinions, Juan became more comfortable. He began volunteering to speak during group counseling and proudly shared his perspective. He engaged in group discussions and occasionally offers feedback even when he is not prompted. During his psych appointments, he proudly shares with the doctor the changes he’s experienced in group.

Juan is living with his younger sister and brother-in-law, and they are seeing a change in Juan as well. Juan’s sister was finally able to engage him in family activities. Prior to this time, Juan would isolate himself from family members and would remain in his room. They also began assigning Juan’s “chores” around the house, like cleaning the bathroom, doing his laundry, and light home repair under his brother-in-law’s supervision. Recently, he shared that he and his brother-in-law went shopping for supplies for the victims of Hurricane Sandy. He was very excited about being able to help others and the time spent with his brother-in-law and proudly shared this story in group.

After developing trust with the Hattie Tally staff, Juan’s confidence grew in the program and then again at home. His increased confidence level means he feels more comfortable sharing with his peers and especially staff members. Overall, Juan is living a more fulfilling life in program and at home.

Lily’s Story

LilySharon reached out to Oaks Integrated Care for help with her daughter, Lily. Sharon needed professional help to deal with Lily’s verbal and physical behaviors toward herself and Lily’s brother, Adam. Lily was expressing her anger and frustration with verbal threats, outbursts, tantrums and physical aggression towards Sharon and Adam.

After speaking with Oaks Integrated Care staff, Lily was temporarily placed in a Oaks Integrated Care group home. Lily’s therapist quickly set about introducing a feelings vocabulary to assist Lily in expressing herself and the feelings she had suppressed surrounding her parents’ divorce. Lily worked with her therapist and her mother during family therapy sessions. During these sessions Lily and Sharon learned new tools to allow better communication regarding their emotions.

Lily was successfully discharged into her mothers’ care. Recently, Sharon shared with Oaks Integrated Care staff that Lily is continuing to use the tools they learned in therapy together as a family. Now, Lily is blossoming at home and school.

Lindsey and Sofia’s Story

LindseyAfter gaining enough courage to leave Sofia’s physically abusive father, Lindsey became a single teenage mother. Lindsey struggles to make ends meet, continue her education and care for Sofia. Sofia needs specialized care because she was born with a congenital heart defect and also needs a feeding tube.

This is a difficult transitional time for Lindsey and Sofia, and therefore they’ve enrolled in the Oaks Integrated Care FLEX program (Families Living in Extreme Stress) to deal with the emotional trauma they’re dealing with. The FLEX program offers Lindsey and Sofia therapy, mentoring services, respite and behavioral assistance. Lindsey has limited transportation so staff also helps Lindsey get to and from our Food Pantry and Sofia’s medical appointments. Lindsey is also learning from Oaks Integrated Care staff how to deal with her emotions more effectively, as well as parenting skills and techniques – things that Lindsey never learned as a child.

The challenges Lindsey faces can be overwhelming, but with the help from Oaks Integrated Care, Lindsey is learning more and more each day and now, the future for Lindsey and Sofia looks bright.

Maguelle’s Story

MaguelleMaguellage grew up in foster care after her grandmother passed away when she was 13. Her life began to spiral out of control. After becoming a teen mother, the Division of Youth and Family Services removed her two children from her home due to extreme financial hardship and homelessness.

Maguellage made the decision to do everything possible to successfully reunite with her children but without a positive support system she struggled to meet the requirements. With little hope, she enrolled in the Intensive Supervised Visitation program at the Charles Yates Center for Children and Families.

In the Intensive Supervised Visitation program, Maguellage received case management services and successfully completed the Nurturing Parenting program. She enrolled in a Medical Assistant program to begin a career and create financial stability for her family. Determined to succeed, she graduated this spring with a high grade point average and quickly secured a job. From there, Maguellage moved into a stable housing environment through the Haven program.

During her time with Oaks Integrated Care, Maguellage has shown remarkable improvement in her parenting ability and maturity level. Recently, she was proudly reunified with her children. Today, the family receives therapy with our Family Preservation Services program and her daughter, Chanelle attends our First Step pre-school program. Despite the challenges she faced, Maguellage found the courage and drive to turn her life around.

Margie’s Story

Crisis Intervention ServicesAt a time when Margie had nowhere to go and no one to turn to, she called Oaks Integrated Care EISS program. Margie had been laid off from work and was falling behind in her bills. Her financial hardship was not the only thing weighing on her mind. The recent deaths of her parents and best friend overwhelmed her and she became depressed. She thought of her son and decided to reach out to EISS.

When Margie first arrived, she spoke to the EISS staff about everything she was going through. The staff assured her things would be OK and linked her to the resources she needed. Staff took her to the Oaks Integrated Care Food Pantry and introduced her to a doctor. Margie spoke with the doctor about everything going on in her life and he prescribed a medication to help her.

As the weeks passed, Margie began feeling better and better. She attended the groups and says, “Each time I felt that I had listening ears, and the people listening actually cared about me.” She appreciate all the help EISS provided and plans on attending the future groups and hopefully become a volunteer.

Mia’s Story

Foster Care and Adoption ServicesAfter her father’s sudden death, Mia’s life was turned upside down. Mia’s father was a single parent and she bounced around between different family members, never staying in one place too long. Sadly, Mia also endured verbal and physical abuse. The Division of Child Protection & Permanency intervened and removed Mia from the situation.

Mia was placed with a foster mother, Jennifer. Jennifer and Mia’s bond grew quickly. Mia loved having her own room and a permanent, reliable adult in her life. After being her foster mother for nearly a year, Jennifer decided she wanted to adopt Mia.

At this time, Oaks Integrated Care JFASP program, which offers short term, home based counseling to children referred by the Division of Child Protection & Permanency, began to work with Mia. The program offered Mia specialized, therapeutic services exploring her feelings of separation and loss. Together, Jennifer and Mia learned to cope with the issues that still linger from Mia’s past.

It hasn’t been an easy road, but now, Jennifer and Mia will share the journey together. Jennifer and Mia look forward to the quickly approaching adoption day, when they will legally be mother and daughter, and they are a “forever family”.

Olivia’s Story

OliviaOlivia arrived at Oasis Group Home from Ancora Psychiatric Hospital. Diagnosed with Schizoaffective Disorder (Bipolar Type) and Mild Mental Retardation, Olivia lived most of her life in numerous hospitals and residential treatment facilities.

Because of her unstable past, Olivia was extremely apprehensive about moving into a group home setting, but with staff encouragement she made the transition. Angry and guarded, she declined to talk to staff and expressed no interest in building a relationship with her roommates. She refused to engage in any community activities and isolated herself to her bedroom.

Thanks to the determination of Oaks Integrated Care staff, Olivia’s social skills have improved dramatically. She has formed friendships with several of her roommates and positive therapeutic relationships with staff. While before Olivia struggled to look a passerby in the eye, she now likes to go for walks and even stops to chat with the neighbors. She gets excited to attend community outings and participate in group activities.

Olivia’s ultimate accomplishment came during a recent celebration. To everyone’s surprise, she stepped right out on the dance floor and even sang a song for everyone. Tears glimmered in the eyes of staff that night as they recognized her undeniable growth.

Paul’s Story

PaulPaul, a man with Down Syndrome and Klinefelter Syndrome, attends the Pat LeBon Day Program. When he first arrived at the program, Paul had a very limited vocabulary and engaged in negative attention seeking behaviors. He often lashed out physically with staff and other consumers. Some days he would fall to the ground, throw tantrums and refuse to participate in program.

After a few months with a one-on-one staff member and behaviorist, we slowly began to see improvements. He started to show more affection, participate in program, and now tries to jump in on conversations whenever he gets the chance. Staff at the program were thrilled when they realized Paul loves to sing and enjoys dancing to anything upbeat. In fact, he often takes the stage as the star of the show at the program talent show and holiday parties.

Paul is also more active at home and even volunteers to do chores. One of his new favorite hobbies is reading, which he learned to do at Pat Lebon using an interactive storybook reader. Since he has shown such great adjustment, we believe he will soon no longer need a one on one staff. He put his trust in our staff and we will continue to put our trust in his strengths and abilities. The possibilities are endless.

Ricky’s Story

RickyRicky enrolled in the Young Adult Transition Program (YATP) after hearing voices and having suicidal thoughts. He credits the staff in YATP for bringing awareness to his diagnosis, showing him he is not alone and teaching him how to cope with his mental illness. Ricky explains, “I was always a loner. I’ve improved on that. I’ve come a long way. I’m glad I know I fit in at Oaks Integrated Care.”

YATP staff also recognized Ricky’s natural leadership, pleasant demeanor and eagerness to learn and encouraged him to work with the Prevocational Team, a program that gives Oaks Integrated Care consumers the opportunity to learn job skills. As expected, Ricky flourished in his new job and his employment has been instrumental in leading a more independent life-style. Ricky’s self-motivation will help him through this transitional period of his life, but he attributes much of his success to YATP.

Ricky chooses to focus on his future and the personal goals he sets for himself. He shares, “I do have a dream of getting better and learning to deal with things. I also dream of becoming someone important like a counselor, maybe get married and have kids.”

Tamara’s Story

RPRS-ThumbnailHousingWhen Tamara was accepted into Oaks Integrated Care programs, she was virtually homeless. She was staying at a welfare motel and knew any day could be her last day there. Moreover, she felt isolated in a town where she didn’t know anyone. Tamara’s family members lived an hour away and without reliable transportation, it was nearly impossible for her to visit them.

Furthermore, the motel Tamara was staying at was not close to any grocery stores. Her only “kitchen” amenities were a tiny refrigerator and a microwave. Cooking healthy, affordable meals was a challenge. In addition to Tamara’s mental health issues, she has several serious, chronic medical conditions which inhibit her mobility and some days she must use a cane.

Oaks Integrated Care recently placed Tamara in a one-bedroom condo. Suddenly, Tamara has the security of knowing she has a permanent home, as long as she continues to abide by the rules. The location of her condo is close to her group and individual counseling locations. Also, the move brought her closer to her family and she can now see them more often. Tamara is also flourishing at the Hattie Talley program and she invites her new friends to visit her at her new home. A case manager checks in on Tamara every week and takes her shopping whenever she needs to go.

With secured housing, the loneliness, the isolation and the insecurity Tamara felt in the past is over. Tamara attributes her improved mental health to her new living situation and looks forward to living a productive life again.

Tracy’s Story

TracyTracy started her journey to recovery in Oaks Integrated Care’s MICA in the spring of 2008 a much different woman than she is today. Tracy explained, “I didn’t talk to anyone. I didn’t want anyone to talk to me. I didn’t smile. I decided to ‘play it safe’.” Confused, guarded and skeptical, Tracy suffered from severe depression and a compelling addiction.

Earlier in life, Tracy experienced an emotional hardship and turned to drugs, which only fueled her depression. To help combat this toxic relationship, Tracy joined our MICA program which works with adults living with the dual diagnosis of mental illness and chemical addiction. The MICA program helps adults living with a serious mental illness stabilize symptoms and remain substance free.

After a tough morning, Tracy decided to leave early on her first day at MICA, unsure of whether she would return. However, the next day when the Oaks Integrated Care driver arrived at Tracy’s hotel room to pick her up, she decided to give the program another chance – to give herself another chance.

As Tracy began to grow in the MICA program and gain self-esteem, she joined the Oaks Integrated Care vocational program, which helps consumers develop job skills and promote independence. This next step further aided her recovery or as she describes, “gave me a sense of purpose and self-confidence.”

Tracy continued to succeed in MICA and through her vocational work and entered our Haven program. The Haven program provides independent, permanent housing to adults who are suffering from severe and persistent mental illness. Treatment includes case management and life skills training to assist with maintaining independent, permanent housing. Housing gives individuals like Tracy the opportunity to integrate into the community in order to live the most fulfilling lives possible.

Even after experiencing success, Tracy still admits she faces an uphill battle every day, “It’s hard work. It’s not easy. But it’s absolutely worth it. Everyone at Oaks Integrated Care kept it real with me. They taught me accountability. Taking accountability for your actions is taking care of yourself.”

More importantly, Tracy has a new relationship with herself, “I grew up and I grew to love myself. I’m starting a GED program this Fall, and this time, I’m ready.”

Today, you can find Tracy at her part-time job, smiling and chatting with everyone she encounters, “The people at Oaks Integrated Care showed me it is okay to smile. I didn’t know that I could make someone’s day. Now, I take the time to say hello or tell someone they look nice, which was done for me here. I am just giving back what was given to me.”